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Will my design fit me?
Yes! We guarantee this 100%. It will actually fit you better than clothes you normally buy off-the-rack. Here is how it works:

1. Order the size you normally wear
   Unitedstyles' sizes (XS, S, M, L, XL) are based on the most commonly used sizes, such as by H&M and Zara.
2. After ordering we will email you personally to find out together if any size or fit adjustments are needed. Unitedstyles hand makes your unique design especially for you. Since everyone is unique and each body a bit different, our patternmakers are more than happy to make any needed size and fit adjustments to your design, free of charge.

Also, if for example you like your dress a bit shorter or your sleeves a longer, all you have to do is let us know! We are glad to arrange this for you at no extra cost. We are happy only if you are.

How will my design be made?
Unitedstyles hand makes your unique design especially for you. This means it is made with a level of care and personal attention that is impossible to find in mass-produced fashion:

1. After you place your order, our friendly customer support team will contact you personally about any size or fit requirements and inform the patternmakers of your wishes.
2. Our merchandisers will arrange to have the fabric for your design printed on top notch digital inkjet printers. This is currently the greenest way to create colored and printed fabric. Equally important, only the exact amount of fabric needed to make your specific design will be sourced from our premium suppliers and printed. This means no ink, water or fabric is wasted (good news for the environment!).
3. The fabric is washed and dried. Experienced unitestyles tailors will then carefully chalk and cut your design and hand it over to our seamstresses to be stitched and finished in our in-house atelier.
4. After a final thorough quality control inspection, your beautiful design will be pressed, lovingly wrapped and sent on its way by courier to your doorstep, wherever you are in the world. Let the fun begin!

What kind of fabrics do you offer?
Unitedstyles only uses carefully selected, premium quality fabrics to make your design. Here is an overview of our currently used fabrics:

Blouses
(styles: SHANGHAI and COPENHAGEN)
Woven poplin, 97% cotton / 3% spandex. Medium weight crisp cotton with a slight hint of stretch. Easy to wear, with a comfortable but tailored fit.

Trench coat
(styles: LONDON)
Woven twill, 95% cotton / 5 % spandex. Medium heavy quality, soft and comfortable twill. Feels sturdy but very easy to wear.

Dresses & tops
(all other styles)
Jersey, 100% viscose. Lightweight fabric with a silky appearance and feel. It breathes like cotton, stretches a tiny bit and drapes beautifully.

You can also find this information for each style by clicking the black info icon (i), next to the mannequin doll on the designer page. Should you have any further questions about fabrics, please feel free to contact us!

If I'm not happy with my purchase can I return it?
Yes you can. Satisfaction is guaranteed 100%. In the unlikely event you are not happy with your unitedstyles purchase, for any reason, you can simply return it to us within 90 days after receiving it and we will give you a full refund (including the shipping costs we charged you). Please contact us for our full policy.

What if my design does not fit me well?
We guarantee your unitedstyles design will fit you (see first question above). However, in the very rare case your design does not fit well, we can offer you 3 solutions:

1. We arrange and pay for alteration - You tell us what is not right yet and we will arrange to have it fixed in your country, at our expense (currently only available in USA and Europe).
2. You arrange alteration, we pay - If you prefer to have your fitting problem fixed by a tailor near you and arrange this yourself, that is fine too. We will pay the bill.
3. Return it to us to fix or remake - Finally, you could send your garment back to us and we will fix it for you or - if necessary - even completely remake it, free of charge. Of course this option will take a bit longer due to shipping it from you to us and back again.

For all 3 options, please contact us within 90 days after receiving your unitedstyles design and we will help you find the right solution and explain the details. Please note that the garment must be in unworn condition. You are responsible for any applicable taxes or duties in your country.

Are you planning to add more styles / prints / fabrics / features?
Yes!! We are constantly developing and adding new styles, prints, fabrics and features. Please follow us on Facebook or Twitter and sign up for our newsletter (see top left of this website) to be the first to know when new styles and prints are added to our design app.

I would like to have a style made which is not yet available on your site. Is this possible?
Yes it may be possible. Please let us know what you have in mind exactly and let's discuss the possibilities.

Is it possible to use more than one print in one design?
This is not yet possible, but it will be in the near future. Follow us on Facebook or Twitter and sign up for our newsletter (see top left of this website) to be the first to know when this becomes possible.

Do you also have a men's collection?
Not yet, but we are planning to also offer a men's collection in the near future. Please follow us on Facebook or Twitter and sign up for our newsletter (see top left of this website) to be the first to know when we do.

Do you deliver to my country?
Yes, we welcome customers from all over the world.

How long does it take to have my design delivered?
It currently takes around 3 weeks to hand make your unique design. We will notify you when it's ready and email you a tracking code. After it is sent by international courier, your parcel will arrive in 3-5 working days.

If I join your newsletter, will you spam my inbox with emails or share my information with 3rd parties?
No, we will not. We take your privacy very seriously and we dislike spam as much as you do. Your information will only be used to send you useful unitedstyles news and special newsletter only discounts, approximately once a month.

Is it safe to order with unitedstyles?
Yes it is. You can rest assured your payment transaction is sent encrypted over a secure connection and handled by renowned payment providers Paypal and Adyen who both offer industry standard levels of data protection.

1. Unitedstyles.com is committed to creating a safe website and protecting the privacy of our users.

2. Anyone can design and explore on UnitedStyles.com. It is free and registration is not required. Some areas of the site, however, are reserved for registered users.

3. We neither sell nor share your information with outside companies or third parties. When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

Registering is only required for those visitors who want to save a design or who want to place an order.

Because all garments are made piece by piece according to your specifications, please make sure you check your order carefully prior to purchase. Of course, in case we made a mistake or if the quality is not good enough please contact our customer service within 7 days of delivery. Together we will look for a solution that is to all parties' satisfaction.

Unitedstyles uses cookies to determine the number of unique visitors to our website over a given period, to improve the website and when you have registered to recognize you when you return to the site.
Third party vendors, including Google, can show our ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

Unitedstyles' web servers automatically collect log data about visitors to our site. This data typically includes the URL of the web site you are coming from; the visitor's Internet Protocol address, browser type, browser language, the date and time of the visit, and one or more cookies that may uniquely identify your browser. Unitedstyles uses this information to learn about how our website is used, and to improve the site. We may share aggregated log data and/or log data that does not identify you personally with third parties.

The security of your personal information is very important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Discount codes should be entered during the check-out process. You will be prompted for a discount code. Discounts or special promotions should be reflected in the final total on your check-out screen. Coupons cannot be refunded.

Please see our size & fit guide for more details.

We use several international shipping companies, such as DHL, FEDEX and TNT. All our garments are produced on a piece by piece basis, and then shipped to you. Currently this means that you should receive your garment in about 20 working days after ordering.

If you have any questions, comments, or concerns regarding unitedstyles, please don't hesitate to contact us at support@unitedstyles.com